Experience
UX | UI Designer Freelancer | Apr 2023 - Present
Analyze client's business needs to define problems and provide simple and
effective solutions.
Design and conduct user interviews, and surveys to identify potential users.
Analyze competitors and perform a heuristic evaluation to identify UX problems and make strategic recommendations.
Review information architecture for the website redesign.
Plan and conduct moderated and unmoderated usability studies including
A/B testing with potential users.
Associate Banker | JP Morgan Chase Bank | Feb 2022-Present
Deliver outstanding customer service, Initiate account openings, and facilitate
credit card applications.
Discover customer needs and introduce appropriate product-based customer needs.
Customer Service Representative | TD Bank | May 2021 – Feb 2022
Assisted customers by providing exceptional customer service and
processing their transactions.
Introduced customers to other team members, to proactively help them meet
their financial needs.
Sold different products to facilitate customer needs.
Legal Asisstant | Partovi Law LLC | Aug 2017 - May 2021
Conducted research on immigration laws, regulations, and case precedents to provide accurate information to attorneys and clients.
Analyzed clients' documents and immigration history meticulously identifying potential gaps or discrepancies that may affect the success of their cases.
Assisted attorneys in crafting compelling legal arguments and strategies by analyzing research findings and examining relevant case laws to support clients' cases effectively.
Attorney At Law | Leila Aminian Law Office | Oct 2005 - May 2017
Advised clients on various legal strategies and litigation cases.
Conducted research and analysis cases for clients' claims.
Developed case strategies that best meet the client's needs.
Leila Aminian
Product Designer
Education
UX/UI Bootcamp UX Land Online School | 2023
Bachelor of Law Allameh Tabatabaei University | 2002
Certificate
Human-Computer Interaction | In Progress
UX/UI Design Certified | Apr 2023
Scrum Master Certified | Jun 2020
CompTIA Security + Certified | May 2020
Splunk Certified | Sep 2019
ITIL Certified |Apr 2019
Skills
I'm an enthusiastic professional with a unique blend of legal and banking expertise, and I'm excited to share my journey from advocating for clients as a lawyer to championing users in the dynamic world of product design. With a passion for driving innovation and enhancing the overall user experience, I bring a user-centric approach to crafting solutions that resonate and make a lasting impact.
Interaction Design
User Research
Information Architecture
User/Task Flows
Personas
User Journey Maps
Site Maps
Figma
Usability Testing
High Fidelity Design
Responsive Design
Reports
Interactive Prototypes